Andreea Federspiel-Otelea, RN, mom of 9 1/2 old daughter

“ During a conflict moment with my pre-teenage daughter, we called Aya for help towards communication. She explained slowly and clearly the use of NVC for a child’s understanding, and provided a setting where we could hear each other and discover our misunderstandings. I found Aya’s help very crucial at that moment, where a potential escalating conflict could be prevented and redirected constructively through communication. I had the feeling that through her service, I could re-establish a new contact level to my child again, which otherwise would have probably been lost, as it happens to many teenage or pre-teenage families, especially in single parent families, like my own. ”