“ I have worked with four NVC facilitators now and they all contribute their unique perspective that helps broaden and deepen my experience. Aya took my skills to a new level with her excellence in modelling empathy – reflecting, interrupting and taking action. Her notes and practice suggestions generously met my need for gaining more fluency in NVC. I greatly appreciated the recordings and the practice sessions as well for the same reason. She is very focussed, organized and checks carefully to make sure everyone is feeling connected. I am looking forward to taking more of her courses to develop more ease with my skills. ”