Anonymous

“ Dear Aya, I am writing this letter to let you know how much you have helped me in making my interactions with other people at work, in the midst of family affairs and within friends, a more productive and nurturing ones, having learned from you the art of Non-violent-communication skills during the time I was working for Renaissance Winery, and you came to help all the workers resolve issues and complaints. We then (my co-workers and I)learned, thanks to you, how to express our feelings free of negative emotions like anger, resentment or blame. We learned how to deal with problems at work in a civilized and compassionate way, putting ourselves in the other person(s) feet, understanding and viewing from the other people’s point of view, trying to resolve the matter in a most productive way for everyone, achieving the goal of a WIN-WIN situation. Therefore serve this letter to accentuate my gratitude towards your efforts in making our lives together more positive and bearable ones. Sincerely.  ”